Information and communication technologies in Europe  
The trade union perspective
An anthology of writings making ten years of UNI's ICT Forums

Edited and with an introduction by Andrew Bibby

‘Information and communication technologies in Europe - the trade union perspective' is available from UNI at a cost of €15 (CHF22.50). ISBN 92-990016-0-X
Contact: sales@union-network.org

Contents

Foreword
Introduction

Section A: The European route to the 'Information Society'
Trade unions and the network economy
Introduction
Declaration of the 3rd IT Forum (1994)
The Restructuring of the IT sector - an Opportunity, not a Crisis (Jürg Lindecker)(1993)
The Shape of the New Economy (1999)
The importance of 'social embeddedness' in the European Information Society (2000)
Europe and the Global Information Society - Critical analysis from a trade union perspective (Paul Kolm)(1994)
People first in the information society (1999)
Bridging the digital divide (2000)
Getting the data and information we need (2000)
Social partnership in the IT sector (1992)
Social partnership: the way forward (2000)

Section B: What future for the trade unions? Trade union strategy in the information age
Introduction
Trade union responses to the information society (1997)
report of 'Strategies' working group (1993)
report of concluding session (1999)
Unions and structural change (Ulrich Klotz)(1999)
Organising in the ICT sector (1999)
Presentation by Philip Jennings (1997)
Using technology to organise (1995)
New tools for a new international (Eric Lee)(1997)
From trade union to 21st century organisation (John Vines) (1998)
Case study: MSF Information Technology Professionals Association (1997)
IT Professionals organise in India (2002)
Organising the self-employed (1997)
Representing the interests of information workers (2000)
Successful efforts to organise IT professionals (2001)

Section C: European Works Councils
Introduction · European Directive on European Works Councils passed (1994)
European Works Councils - early developments (1992)
European Works Councils - the situation in 1996 (1996)
European Works Councils in the IT sector (1997)
How EWC members communicate at ICL (1998)
Ericsson - a case study (1999)
European Works Councils as a trade union policy tool (1999)
European Works Council homepages on company intranets (2000)

Section D: Employment, IT skills shortages, and the need for lifelong learning
Introduction
The situation of employees in the European IT sector (1993)
Remuneration in the IT industry - report of workshop (1994)
Working in the ICT sector - a Dutch study (2000)
Employment in the European ICT sector (2000)
Skills shortage - how the ICT industry brought this about (2000)
Skills shortage in the ICT industry - setting the scene (2000)
Skills shortage and UNI (2000)
IT skills shortages and discrimination in the IT sector (Gudrun Trautwein-Kalms)(2000)
The role of trade unions in the IT skills shortage (2000)
The Career Space project (2000)
Lifelong working, lifelong training (2000)
ICT e-business skills (2002)
Revisiting the 'skills shortage' - the 2002 perspective (2002)
Study time (1994)
Reskilling older employees (1998)
Danish union's initiative on unemployment and training (1993)
Training project in Belgium (1995)
Swedish union develops training course database (1999)
Italian union in distance learning initiative (1999)
Danish union's strategy on training (2000)
Education, training and learning (2000)

Section E: Equal opportunities for women and men in the IT sector
Balance between work and personal time.
Introduction
Working conditions and work-life balance for women and men in the IT sector (Gudrun Trautwein-Kalms)(2000)
Working in ICT: opportunities for all (2000)
Women in the European IT sector (1994)
Women in the ICT sector - the view from the Netherlands (1999)
Women in the IT sector - the view from Scandinavia (1994)
People-friendly policies: what is good for (wo)men is good for everybody (1998)
Balance between work and personal time (2000)
report of a workshop held at the 7th ICT Forum (1998)
Overtime working (1994)
There is a time for everything, and everything has a time (1999)
Endless work (1999)

Section F: Teleworking, and new ways of working
Introduction
New organisational forms of work in the new economy (Ulrich Klotz)(1999)
report of intervention made at the 7th ICT Forum (1998)
report of workshop held at the 7th ICT Forum (1998)
Teleworking and trade union strategy (1996)
Teleworking and homeworking - 1994 workshop (1994)
DPG teleworking agreement (1995)
Telework - Strategies for European Works Councils and trade unions (1996)
Negotiating teleworking (1996)
Telework - some examples (1997)
Global Information Processing (Hedva Sarfati)(1993)
Offshore processing - the international dimension (1996)
Working abroad - UNI Guidelines (2000)
UNI Passport (2000)
European contract for IT professionals (1999)
Why are organisations outsourcing? (1996)
The outsourcing process - what is involved (1996)
Equal opportunities and Outsourcing (1996)

Section G: On-line rights, electronic surveillance and monitoring, and employee privacy
Introduction · On-line rights - developing the campaign (1999)
European Works Councils need access to electronic facilities (1999)
UNI Model Electronic Facilities Agreement (1998)
On-line rights at work: a UNI Code of Practice (2001)
On-line rights and teleworking (1998)
report of a workshop held at the 6th ICT Forum (1997)
Online rights funded project (1999)
Online rights survey report (2000)
Electronic monitoring and surveillance (1999)
Electronic monitoring (1999)
Draft code of practice for protection of privacy at work (Amicus/MSF)(1999)

Section H: Environmental concerns and sustainability
Introduction
Occupational safety and health in the new world of work (2000)
The issue of Repetitive Strain Injury (1999)
Sustainability (2000)
IT products and environmental labelling (1994)
The TCO 6E initiative (1999)

Glossary