The effect of ICTs on work location, work organisation and management
I have a long-standing professional interest in the effects of technological change on work organisation and management.
I have written widely on issues of teleworking, call centre working, 'offshore' outsourcing and job migration. Reports and articles on these subjects are in a separate section of my website.
The extended essay Negotiating the New Economy: the Effect of ICT on Industrial Relations explores the relevance - or otherwise - of industrial relations in a post-industrial information-based economy. It was contributed as a background paper to the ILOs World Employment Report 2001. It is available for downloading in sections, or - in unvarnished form - as a PDF.
Also written for the ILO is the report Employability in the Telecoms sector. This explores, among other things, initiatives by employers and unions in the area of training and lifelong learning. The report dates from 2001 and is a PDF.
An assessment of trade union usage of the internet, the report International Trade Union Activity and work of Works Councils on the internet (published Jan 2004), was commissioned by the UK Communications Workers Union for the European project int.unity. Also available in German (both PDF).
I am the author of the book Information and Communication technologies in Europe: the trade union perspective, published by Union Network International (UNI) in 2002. More information about this book, including ordering details, can be found here.
Also written for UNI is a background report on developments globally in the postal sector, Universal Development of the Post. This report is in PDF format. Versions are also available in French, German, Spanish and Swedish.
A small selection of my journalism is accessible below. For more articles of possible interest, please visit the other sections of my website: